Pre-Order Policy

Pre-Order Policy INFORMATION.
Pre-orders are advance purchases made on merchandise that is scheduled to ship at a future date. You may Pre-Order Merchandise in one of two ways: purchase merchandise directly from our website or by calling our boutique. 

If ordering online, you pay a 20% deposit on the items you wish to pre-order. If you do opt for the deposit option, the remaining balance will be required to have been paid in full at the time your items are shipped to you. 

Your items will not be shipped until payment has been received in full, if a balance is requested once we have received the goods into stock and we do not hear back within 2 weeks we may consider cancelling your order and all payments made will be NON REFUNDABLE. We also offer on our website our PARTIAL.LY payment plans to pre order. 

Because the items you order are purchased especially for you and will no longer be available for others to purchase IF YOU DECIDE TO CANCEL YOU WILL LOSE YOUR PRE ORDER DEPOIST AND ANY OTHER PAYMENTS MADE.
 
We will always do our best to exchange sizes for you when the size you PRE ORDER doesn't work and if your size is unavailable, we will  exchange your PRE ORDER for other same season merchandise without any cancellation fees.

If the manufacturer decides not to produce a certain style you will be refunded your deposit or if they do not ship that style to us for whatever reason, you will also be refunded your deposit and any payments made..

We are not responsible for Pre-Orders/Reserve Items that arrive late due to manufacturer delays.

We consider the expected delivery date up through 30 days later than expected to still be "Acceptable & On Schedule".